Got Questions? We've Got Answers

Standard nationwide orders typically arrive within 3 to 5 business days. Express shipping options are available at checkout for faster delivery.

We process orders swiftly to ensure quick delivery. If you need to make changes, please contact our support team within 1 hour of placement.

Currently, we ship to over 20 cities nationwide and select international regions. Check your eligibility at checkout by entering your postal code.

We offer hassle-free exchanges and returns within 30 days of purchase, provided the footwear is unworn and in its original packaging.

Head over to our support portal or contact us directly at support@frictionfootwear.com to generate a prepaid return label for your size swap.

Our collections are engineered for a true-to-size athletic fit. If you prefer a looser streetwear look or are between sizes, we recommend sizing up.

Use a soft-bristled brush with mild soapy water on upper fabrics. Avoid throwing them in washing machines to preserve advanced cushioning tech.